Why should you attend?
ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness.
After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization.
Who should attend?
- Managers or consultants involved in Quality Management
- Expert advisors seeking to master the implementation of a Quality Management System
- Individuals responsible for maintaining conformance with QMS requirements
- QMS team members
Learning Objectives
- Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
- Master the concepts, approaches, methods and techniques used for the implementation and effective management of a QMS
- Learn how to interpret the ISO 9001 requirements in the specific context of an organization
- Learn how to support an organization to effectively plan, implement, manage, monitor and maintain a QMS
- Acquire the expertise to advise an organization in implementing Quality Management System best practices
Educational approach
- This training is based on both theory and best practices used in the implementation of a QMS
- Lecture sessions are illustrated with examples based on case studies
- Practical exercises are based on a case study which includes role playing and discussions
- Practice tests are similar to the Certification Exam
Prerequisites
A fundamental understanding of ISO 9001 and comprehensive knowledge of implementation principles.
Course agenda
Day 1: Introduction to ISO 9001 and initiation of a QMS
Day 2: Plan the implementation of a QMS
Day 3: Implementation of a QMS
Day 4: QMS monitoring, measurement, continuous improvement and preparation for a certification audit
Day 5: Certification Exam
SMATICA is authorized to deliver PECB ISO 9001 Lead Implementer, for learners holding National ID / Passport / Driving License of following countries
| Region | Authorized Countries |
|---|---|
| North America | United States of America, Canada |
| United Kingdom & Netherlands | United Kingdom, Ireland, Netherlands, Curacao, Aruba, Sint Maarten, Anguilla, Bermuda, British Virgin Islands, Cayman Islands, Monserrat, Turks, Caicos Islands. |
| Europe | Sweden, Norway, Denmark, Germany, Liechtenstein, Austria, Switzerland, Belgium, Luxembourg, Italy, Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Cyprus, Estonia, Greece, Hungary, Kosovo, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Serbia, Slovakia, Slovenia, Turkey, Ukraine, Finland, Iceland, Azerbaijan, Georgia, San Marino, Armenia, France ( Live online training only ) |
| Middle East | Saudi Arabia, United Arab Emirates, Bahrain, Israel, Kuwait, Oman, Qatar, Egypt, Iraq, Yemen, Syria, Jordan, Lebanon, Palestine |
| Africa | Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Ivory Coast, DR Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Jordan, Kenya, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Palestine, Republic of the Congo, Rwanda, Saint Helena, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Syria, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Yemen, Zambia, and Zimbabwe. |
| Asia-Pacific | Afghanistan, Armenia, Australia, Azerbaijan, Bangladesh, Bhutan, Brunei, Cambodia, China, Cook Islands, East Timor, Fiji, Georgia, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kiribati, Kyrgyzstan, Laos, Macau, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Islands, Pakistan, Palau, Papua New Guinea, Philippines, Pitcairn Islands, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, Uzbekistan, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Vietnam. |
| Caribbean | American Samoa, Guam, Northern Mariana Island, Puerto Rico, US Virgin Islands, Antigua & Barbuda, Bahamas, Barbados, Dominica, Grenada, Haiti, Jamaica, Saint Kitts and Nevis, Saint Lucia, Saint Vincent & Grenadines, Trinidad & Tobago |
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